Frequently Asked Questions

The best time depends on your preferences. March to June offers pleasant spring-summer weather perfect for sightseeing and light trekking. September to November features mild autumn weather ideal for trekking. December to February is excellent for snow and winter sports enthusiasts. Avoid July-August (monsoon) due to road conditions.

We specialize in Himachal Pradesh (Manali, Shimla, Kinnaur, Spiti, Kullu, Dharamshala, Ladakh) and the Ladakh region. All destinations offer unique experiences from cultural tours to adventure trekking. Each destination page provides detailed information and itinerary options.

Yes! All packages are fully customizable. You can adjust dates, duration, accommodation type, activities, meals, and more. We believe in personalized travel. Contact us with your preferences, and we'll craft the perfect itinerary.

Easy! Choose your package, fill the inquiry form, or contact us directly. You can also WhatsApp +91 70184-34170, call, or email contact.milesonwheel@gmail.com. We'll send a customized proposal within 24 hours with all details.

We recommend 2-4 weeks in advance for regular bookings. For peak seasons (summer, winter holidays), book 4-6 weeks ahead. Last-minute bookings (7-14 days) are sometimes available for select packages. Contact us for immediate availability.

We accept bank transfers, credit/debit cards, digital payments (Google Pay, PhonePe, PayTM), and checks. A non-refundable deposit (usually 20-30% of total cost) secures your booking. Final payment is due 15 days before travel.

Cancellation 30+ days before: Full refund. 15-29 days before: 30% cancellation fee. Less than 15 days: Non-refundable. Refunds are processed within 7-10 business days. Travel insurance can cover cancellations—highly recommended!

Standard inclusions: accommodation (with breakfast), meals (lunch & dinner), private transportation, guided activities, entry fees to attractions, experienced guides, and safety equipment. Check each package for specific inclusions/exclusions.

Yes! We specialize in private group tours for families, friends, and corporate teams. Private tours offer flexibility, personalization, and intimate experiences. Get special group discounts when you book for 8+ people.

Absolutely! Combine multiple destinations like Manali + Spiti + Kinnaur or Shimla + Manali. Multi-destination packages maximize your Himalayan experience and offer better value. Contact us for custom combinations.

Yes, Himachal Pradesh is very safe for tourists. We prioritize safety with trained guides, maintained vehicles, first-aid kits, and emergency protocols. Follow guide instructions, travel in recommended seasons, and maintain regular health check-ups before trekking.

Travel insurance is not included but highly recommended, especially for trekking packages. We can assist in arranging comprehensive coverage that includes medical emergencies, trip cancellations, and evacuation. Consult your insurance provider.

Many treks are beginner-friendly (easy to moderate): Triund, Prashar Lake, Kheerganga, and Lamda Lake. Prior trekking experience is helpful but not mandatory. We provide safety briefings, guides, and support. Check altitude and difficulty levels before booking.

Pack: comfortable clothing, sturdy shoes, sunscreen, medications, clothing layers, rain gear, and documents. For trekking, add a backpack, water bottle, and trekking poles. See our travel tips page for detailed packing guides by season.

Yes, we arrange complete transportation from the nearest airport (Chandigarh, Delhi, or Bhuntar) to your accommodation. All transport is included in our packages. Just share your flight details, and we'll arrange everything.

Easy treks: Triund (2,800m), Prashar Lake (2,615m). Moderate: Kheerganga (3,540m), Beas Kund (3,700m). Challenging: Hampta Pass (4,270m), Bhabha Pass (4,890m). Consult your doctor before high-altitude treks and allow proper acclimatization.

Internet and mobile signals vary by location. Base towns (Manali, Shimla) have good connectivity. Remote villages and high-altitude areas may have weak or no signals. We'll inform you of connectivity levels and arrange communication if needed.